1. Damaged Product:

If you receive a damaged mobile cover, please contact our customer support within 48 hours of delivery. We will arrange for a replacement or refund, depending on your preference.

2. Wrong Product:

In the rare event of receiving the wrong mobile cover, please notify us within 7 days of delivery. We will promptly exchange the incorrect item with the correct one at no additional cost.
Please note:
– The product must be unused, in its original packaging, and with all tags attached for us to process the return or exchange.

– We may request photographic evidence of the damage or wrong product for verification purposes.
– Refunds will be issued using the original payment method, and exchanges will be subject to product availability. We strive to provide the best customer experience and will do our utmost to resolve any issues promptly and satisfactorily. Your satisfaction is our priority.

Non-Returnable Policy:

At heyatechnologies, we strive to provide you with the highest quality mobile covers. However, due to hygiene and safety reasons, we have a non-returnable policy for unsatisfactory items that are not damaged or incorrect.
We encourage you to carefully review the product details, images, and specifications before making a purchase. If you have any questions or concerns, please reach out to our customer support team, and we will be happy to assist you.

We value your understanding and cooperation in adhering to our non-returnable policy. Your satisfaction is important to us, and we are committed to resolving any issues you may encounter with our products. Thank you for choosing heyatechnologies.

Replacement Policy:

At heyatechnologies, we appreciate your understanding that we do not issue direct replacements for returned items. In the event that you need to return a product, we kindly request you to place a new order for the desired item.
Our goal is to ensure a seamless and efficient shopping experience for all our customers. By placing a new order, you have the opportunity to select the exact product you desire and benefit from our streamlined order processing and shipping procedures.

If you need any assistance or have any questions regarding the return process or placing a new order, our dedicated customer support team is always available to assist you.
We value your continued support and look forward to serving you with our exceptional products and services. Thank you for choosing heyatechnologies.